Connect
Use the native LanRemoteAssist protocol for the active desktop, or launch standard RDP and VNC connections when those services already exist.
Connection options
Secure · Controlled · Remote support
Remote support built for controlled environments.
LanRemoteAssist brings native remote support, directory computer selection, RDP, VNC and controlled Agent deployment into one accountable workflow. Windows is supported today, with Linux support planned.
- Environment
- Private company LAN
- Platform
- Windows now · Linux planned
- Access
- Attended or managed
Native Agent · encrypted
RDP · existing service
VNC · existing service
Active Directory · computer browser
MSI · reviewed deployment
Windows today · Linux planned
Exact-target operationNO blind subnet scanning
Policy-respecting deploymentNO silent security changes
Visible authorizationAttended and managed modes
Operational auditNO passwords or screen content
Platform capabilities
Remote-support tools organized around the target.
Start with one approved computer, choose the appropriate protocol and retain a clear record of the administrative action.
Select from Active Directory
Browse computer objects available to an authorized directory identity and use the exact DNS host name selected by the operator.
Directory workflowDeploy the Agent
Confirm the target, package identity, version and access mode before an administrator-approved Agent installation begins.
Deployment controlsReview activity
Retain useful connection, deployment and error metadata without recording credentials, typed input or remote-screen content.
Audit design
Built for governed environments
Windows security policy remains authoritative.
LanRemoteAssist does not silently change firewall, UAC, application-control, domain, RDP or VNC policy. Required administrative channels and product ports remain visible for review by your network and security teams.
Review the security model01One-time Windows credentialsConnection passwords are cleared after the attempt and are never written to settings or logs.
02Explicit access policyUse local approval for attended support or explicitly enroll an exact organization-managed target.
03Descriptive system behaviorProcesses, files, services, ports and expected network flows remain stable and reviewable.
Deployment models
Match access to the computer's role.
The chosen policy is confirmed during deployment and can be governed according to your organization's operational requirements.
ATTENDED SUPPORT
Approval at the supported computer
Designed for employee assistance where the person at the target reviews and accepts each native support request.
- Local approval for each session
- Visible active-session indicator
- New approval after reconnection
ORGANIZATION-MANAGED
Administrative access for enrolled targets
Designed for approved systems where the organization has formally authorized an administrative support role.
- Exact-target enrollment
- Role-based authorization
- Revocable enrollment and access
Commercial plans
Licensing aligned to your operating model.
Request a formal proposal based on Console seats, assignment model, enabled capabilities, term and deployment requirements.
Team
For focused support teams
A practical starting point for a small number of Console users supporting an internal Windows environment.
- Native remote support
- RDP and VNC launch modes
- Attended access workflow
- Metadata-only activity records
- Named-device licensing
Most requested
Business
For growing IT operations
Centralize directory selection, controlled Agent deployment and support access across a larger organization.
- Everything in Team
- Active Directory computer browser
- Remote Agent deployment
- Organization-managed enrollment
- Flexible seat allocation
Enterprise
For governed environments
Plan deployment, security review and licensing around your organization’s policy, scale and operational model.
- Everything in Business
- Custom seat and term structure
- SOC and EDR review package
- Deployment planning
- Priority commercial review
Subscriptions are quoted according to Console seats, assignment model, enabled capabilities, term and deployment requirements. No purchase is completed automatically on this website.
Structured evaluation
Evaluate LanRemoteAssist in an authorized Windows environment.
Complete the business request form to receive the current Console package, package hash and quick-start guidance.